

I restarted my computer, but still could not play the DVD. I was able to play a DVD yesterday (The Martian), but when trying to view the DVD again, the same error message appeared (see image below). I am running Windows 10 Pro, version 1511 (OS Build 10586.104) on my HP ENVY TS m7 Notebook PC. I have exactly the same problem with Cyberlink PowerDVD version 10. I find it odd because in all the decades that I've used and had computers this is the first time I'm being told I have to buy software to be able to use the hardware that came with my computer. I find it odd because in all the decades that I've used and had computers this is the first time I'm being told I have to buy software to be able to use the hardware that came with my wrote: I've searched for Quicktime software, but there doesn't seem to be any available for Windows 8 or 8.1. Unfortunately the Windows Media Player software on my laptop doesn't play DVDs.

It's asking me to buy an upgrade not a full version so this is what leads me to believe it's not a trial version. I've had Windows 8.1 for many months and as I mentioned I was able to play DVD's before with this windows version.Īs far I as I can tell it isn't a trial version. This did not fix the issue and I am still geting the same message as above. There was one update available for the Cyberlink PowerDVD software and I installed it. As you can see in the image there is an ad for one of the versions. When I click on "learn more" it brings me to a webpage where there are newer versions of cyberlink media software available for purchse. I've had this laptop for a long time and I was able to play DVDs up until a few days ago, but today when I inserted a disc I got this message: I am having trouble playing DVD's on my HP Pavillion g7-2300 notebook.

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